Terms of Service

Last updated: 2026-03-19

Welcome to GleamHome. These Terms of Service ("Terms") govern your access to and use of the GleamHome website located at trygleamhome.com, including any content, functionality, products, and services offered on or through the website. Please read these Terms carefully before using our website or placing an order. By accessing or using any part of the GleamHome website, you agree to be bound by these Terms in their entirety.

1. Acceptance of Terms

By visiting, browsing, or shopping at trygleamhome.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy, which is incorporated herein by reference.

If you do not agree to all of these Terms, you are expressly prohibited from using the website and must discontinue use immediately.

• You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to use this website and enter into these Terms.
• By using the website, you represent and warrant that you meet all eligibility requirements outlined herein.
• If you are using the website on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.
• Your continued use of the website following the posting of any changes to these Terms constitutes acceptance of those changes.

2. Use of Service

GleamHome grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the website strictly in accordance with these Terms. You agree to use the website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit anyone else's use and enjoyment of the website.

2.1 Prohibited Activities

When using the GleamHome website, you agree not to:

• Use the website in any way that violates any applicable federal, state, local, or international law or regulation.
• Engage in any conduct that is fraudulent, misleading, or deceptive, including impersonating any person or entity.
• Attempt to gain unauthorized access to any portion of the website, other user accounts, computer systems, or networks connected to the website.
• Use any automated system, including bots, crawlers, scrapers, or similar tools, to access the website for any purpose without our express written permission.
• Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
• Interfere with or disrupt the integrity or performance of the website, its servers, or any networks connected to the website.
• Collect or harvest any personally identifiable information from other users of the website.
• Use the website to transmit unsolicited advertising, promotional materials, spam, or any other form of solicitation.
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission from GleamHome.

2.2 Website Availability

GleamHome reserves the right to modify, suspend, or discontinue any aspect of the website at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the website or any part thereof. We do not guarantee that the website will be available at all times or that it will be free from errors, interruptions, or security breaches.

3. Intellectual Property

All content on the GleamHome website, including but not limited to text, graphics, logos, images, photographs, product descriptions, audio clips, video clips, digital downloads, data compilations, software, and the overall design and arrangement of the website (collectively, "Content"), is the exclusive property of GleamHome or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

3.1 Trademarks

The GleamHome name, logo, taglines, and all related names, logos, product and service names, designs, and slogans are trademarks of GleamHome or its affiliates. You may not use such marks without the prior written permission of GleamHome. All other names, logos, product and service names, designs, and slogans on the website are the trademarks of their respective owners.

3.2 Limited License

You are granted a limited, revocable license to access and make personal use of the website Content. This license does not include:

• Any resale or commercial use of the website or its Content.
• Any collection or use of product listings, descriptions, images, or prices for commercial purposes.
• Any derivative use of the website or its Content.
• Any downloading, copying, or other use of account information for the benefit of any third party.
• Any use of data mining, robots, or similar data gathering and extraction tools.

Any unauthorized use of the Content or any portion of the website automatically terminates the limited license granted herein and may violate copyright, trademark, and other applicable laws. GleamHome reserves the right to pursue all available legal remedies against any party that infringes upon its intellectual property rights.

4. User Accounts

To access certain features of the GleamHome website, including placing orders and tracking shipments, you may be required to create a user account. When you create an account, you agree to the following:

4.1 Account Registration

• You must provide accurate, current, and complete information during the registration process.
• You are responsible for maintaining and promptly updating your account information to keep it accurate, current, and complete.
• You may not create more than one account per person.
• You may not use another person's account without their explicit permission.

4.2 Account Security

• You are solely responsible for maintaining the confidentiality of your account credentials, including your password.
• You agree to notify GleamHome immediately at support@trygleamhome.com if you suspect any unauthorized access to or use of your account.
• You are responsible for all activities that occur under your account, whether or not you authorized such activities.
• GleamHome shall not be liable for any loss or damage arising from your failure to maintain the security of your account.

4.3 Account Termination

GleamHome reserves the right to suspend or terminate your account at any time, for any reason, including but not limited to a breach of these Terms, fraudulent activity, or conduct that we determine to be harmful to other users, third parties, or the business interests of GleamHome. Upon termination, your right to use the website will immediately cease, and we may delete your account information without prior notice or liability.

5. Purchases and Payments

5.1 Product Information

GleamHome strives to provide accurate product descriptions, images, and pricing on our website. However, we do not warrant that product descriptions, images, pricing, or other content on the website is accurate, complete, reliable, current, or error-free. If a product offered by GleamHome is not as described, your sole remedy is to return it in accordance with our Return Policy.

5.2 Pricing and Availability

• All prices displayed on the GleamHome website are listed in United States Dollars (USD) unless otherwise indicated.
• Prices are subject to change without notice at any time prior to the acceptance of your order.
• GleamHome reserves the right to limit the quantity of any product or service that we offer.
• In the event of a pricing error, GleamHome reserves the right to cancel any orders placed at the incorrect price and will notify you of the cancellation.
• Applicable taxes, shipping fees, and handling charges will be calculated and displayed at checkout prior to order confirmation.

5.3 Order Acceptance

Your submission of an order constitutes an offer to purchase the products in your order. All orders are subject to acceptance by GleamHome. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent or unauthorized activity. If your order is cancelled after your payment has been processed, GleamHome will issue a full refund to your original payment method.

5.4 Payment Methods

GleamHome accepts the following payment methods:

• Major credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards
• PayPal
• Apple Pay and Google Pay
• Other payment methods as displayed at checkout

By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that the payment information you provide is true and accurate. You authorize GleamHome to charge the total order amount, including applicable taxes and shipping fees, to your designated payment method. All payments are processed through secure, third-party payment processors, and GleamHome does not store your full credit card information on our servers.

5.5 Refunds and Returns

GleamHome offers refunds and returns in accordance with our Return Policy, which is available on our website. If you are not satisfied with your purchase, please review our Return Policy for eligibility requirements, timeframes, and instructions. For questions regarding refunds or returns, please contact us at support@trygleamhome.com.

6. Shipping and Delivery

6.1 Shipping Methods and Timeframes

GleamHome offers various shipping options, which will be presented to you at checkout. Estimated delivery times are provided for informational purposes only and are not guaranteed. Delivery timeframes begin from the date of shipment, not the date of order placement, and may vary depending on your location, the shipping method selected, and other factors beyond our control.

6.2 Shipping Destinations

GleamHome currently ships to addresses within the United States and select international destinations. Shipping availability and costs vary by destination. Any applicable customs duties, import taxes, or brokerage fees for international orders are the sole responsibility of the customer and are not included in the product price or shipping charges.

6.3 Risk of Loss

All products purchased from GleamHome are shipped pursuant to a shipment contract. The risk of loss and title for products pass to you upon delivery of the products to the shipping carrier. GleamHome is not responsible for any loss, damage, or delay caused by the shipping carrier once the products have been transferred to the carrier's custody.

6.4 Delivery Issues

If your order arrives damaged, is missing items, or does not arrive within a reasonable timeframe beyond the estimated delivery window, please contact us at support@trygleamhome.com as soon as possible. GleamHome will work with you and the shipping carrier to investigate and resolve the issue. You must report any delivery issues within 14 days of the estimated delivery date.

6.5 Shipping Address Accuracy

You are responsible for providing an accurate and complete shipping address at the time of checkout. GleamHome is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, you may be responsible for additional shipping charges to reship the order.

7. Limitation of Liability

Please read this section carefully, as it limits the liability of GleamHome and its affiliates, officers, directors, employees, agents, and suppliers.

7.1 Disclaimer of Warranties

The GleamHome website and all products, services, content, and materials available through the website are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, GleamHome disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

GleamHome does not warrant that:

• The website will be uninterrupted, timely, secure, or error-free.
• The results obtained from the use of the website will be accurate or reliable.
• The quality of any products, services, information, or other material purchased or obtained through the website will meet your expectations.
• Any errors on the website will be corrected.

7.2 Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall GleamHome, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with:

• Your access to, use of, or inability to access or use the website.
• Any conduct or content of any third party on the website.
• Any content obtained from the website.
• Unauthorized access, use, or alteration of your transmissions or content.
• Any products purchased through the website.

In no event shall the total aggregate liability of GleamHome for all claims arising out of or relating to these Terms or your use of the website exceed the greater of (a) the amount you paid to GleamHome during the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred United States Dollars ($100.00).

7.3 Indemnification

You agree to defend, indemnify, and hold harmless GleamHome, its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from your use of the website, your violation of these Terms, or your violation of any rights of a third party.

8. Governing Law

8.1 Applicable Law

These Terms of Service and any disputes arising out of or related to these Terms or the GleamHome website shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles.

8.2 Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through binding arbitration administered in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the State of Delaware, and the language of the arbitration shall be English.

8.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You expressly waive your right to participate in any class action lawsuit or class-wide arbitration against GleamHome.

8.4 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

9. Changes to Terms

GleamHome reserves the right to update, revise, or modify these Terms of Service at any time and at our sole discretion. When we make changes, we will update the "Last updated" date at the top of this page. In the case of material changes, we may also provide additional notice, such as posting a prominent notice on our website or sending you an email notification.

It is your responsibility to review these Terms periodically for any changes. Your continued use of the GleamHome website following the posting of revised Terms means that you accept and agree to the changes. If you do not agree to the updated Terms, you must stop using the website immediately.

We encourage you to bookmark this page and check back regularly to stay informed about the Terms that govern your use of the GleamHome website.

10. Contact Information

If you have any questions, concerns, or comments about these Terms of Service or the GleamHome website, please do not hesitate to contact us. We are here to help and will do our best to respond to your inquiry in a timely manner.

• Brand: GleamHome
• Website: trygleamhome.com
• Email: support@trygleamhome.com

When contacting us, please include as much detail as possible regarding your inquiry so that we can assist you effectively. For order-related questions, please include your order number in your correspondence.

Thank you for choosing GleamHome. We appreciate your business and your trust in our brand.